Services

Commerical (SOHO SMB/SME)

We'll Take Your Business To The Next Level

Solutions customized for you
We'll sit down and discuss your problems so we can devise a solution that's perfect for you.

Outsource your IT support with contracts that offer predictable monthly pricing and are much cheaper than the cost of hiring a full time IT employee.
Managed IT Support Services
Switch from reactive to proactive!

Let us manage your IT infrastructure so you can manage your business. Using the latest technologies we typically know about a problem before you do!

Firewalls. Segregated Networks. Zero Trust networks. RMM software. Business grade MDR antivirus. Hardware & Software. Technical Support. O365 & Google Workspace. Cybersecurity. Managed workstations.
Pricing that just feels right
Forget about counting the hours wondering how much the final bill will be. We offer flat rate "by the solution" pricing so you know what it will cost before you agree to anything (regardless of how long it takes).

Any subscription and/or support contracts are paid monthly and can be cancelled at any time for any reason, or even for no reason at all!  
Ideas
Knowledge and innovation applied to your business!

What are Managed IT Services?

It’s a holistic approach to managing & maintaining the technology that underpins your business

What is RMM, MDR and Enterprise Grade Networking Equipment?

These are the software & hardware solutions which are at the heart of Managed IT Services!

Windows/Mac/Linux

Let us manage your technology
so you can mange your business!
We typically know about a problem before you do!
Fixed and Predictable Pricing per Endpoint/Device
Cancel at any time for any reason (or no reason at all!)
A proactive rather than reactive approach
24/7 Monitoring and alerting of endpoints hardware
Employee productivity is maximized, frustrations are minimized
Business Grade MDR (Managed Detection & Response) Antivirus
RMM (Remote Management and Monitoring) Software
Email Management
Domain name & Website Management
Google Workspace Subscriptions and Account Management
Microsoft Office 365 Subscriptions and Tenant Management
Much lower costs than hiring full time IT staff!
  • Especially when you consider wages, taxes, benefits, vacation,
    sick days, turnover, retraining, and hours of support coverage

What is RMM Software

Remote Monitoring and Management (RMM) is a software platform used by IT professionals and managed service providers (MSPs) to remotely monitor, manage, and maintain IT systems and networks.

RMM software offers several essential functionalities including real-time 24/7 monitoring and alerting of endpoint systems (Computers, Laptops, Servers) alerting IT professionals to potential issues before they become disruptive problems. MSPs can automate routine IT tasks freeing up time for employees to focus on their work instead of their technology tools. RMM includes features such as installing patches, running scripts, and notifying of many hardware problems before they become catastrophic. It helps in tracking hardware and software inventory across the network.

RMM software operates by installing a small software agent on endpoint devices. These agents gather information about the device’s hardware and software and upload it to a secure cloud portal, allowing remote access and management by IT professionals

By leveraging RMM software, IT professionals can shift from a reactive break-fix model to a proactive managed services approach, identifying and resolving issues before they impact end-users

What is MDR Antivirus

Managed Detection and Response (MDR) is not just an antivirus program, but rather a comprehensive cybersecurity service that goes beyond traditional antivirus protection. MDR is a fully managed, 24/7 expert-led threat monitoring and response cybersecurity service that combines advanced technology with human expertise to detect, investigate, respond to and remediate cybersecurity threats in real time. Carsonix Inc. will be notified the moment any malicious activity is detected.

Organizations of all sizes across various industries use MDR services. It’s particularly beneficial for companies that lack in-house cybersecurity expertise. Unlike traditional consumer grade antivirus software that leaves everything up to the end user to do (scans, updates, etc.); MDR antivirus is managed by cybersecurity experts in a Security Operations Center (SOC) freeing up employees to concentrate on their work instead of wasting time.

We do not recommend the use of consumer grade antivirus solutions, full stop, even for residential users. They are full of gimmicky and bloated features that are heavy on system resources, slow down the computer and prompt the end user with popups to “scan this” or “update that” distracting them from their primary role in the office; furthermore, in most cases, end users do not specialize in or understand IT management and cybersecurity meaning they could potentially cause unwanted problems. Business grade MDR solutions are managed remotely by cybersecurity professionals.

What is Enterpise Grade Networking Equipment

Enterprise Grade Networking Equipment offers several key benefits for businesses looking to build robust and scalable networks:

Cost-Effectiveness
Scalability and Flexibility
Centralized Management
Advanced Features such as...
Firewall & VPN Router for remote office access
Intrusion Detection System
Work filters to prevent access to known malicious websites
Multiple SSIDs (Hotspots) for different purposes; Such as an Office Wi-Fi and a Guest Wi-Fi
High Performance and Reliabiltity
Network mapping & endpoint visibility
Virtual Networks & Network Segregation